Butterfly Wonderland – FAQ

Please click Here for current pricing  or call us at 480-800-3000.  Admission includes all day access to all the exhibits within Butterfly Wonderland. You may exit and re-enter as often as you would like throughout the day.

Yes, you may exit and re-enter the facility throughout the day to enjoy the restaurants, shops, and entertainment at Arizona Boardwalk. Guests will need to show their ticket if they would like to leave and re-enter again.

All tickets are valid for ONE year from the date of purchase. The date of purchase can be found on the front of your ticket.  Tickets are not refundable.

Yes, a military discount is available for all active service men and women with a valid ID.  Please present ID at Butterfly Wonderland ticket window to receive discount.

Yes, we offer group rates. Click Here to complete our Group Reservation Request Form. Once your reservation form is received, our Groups Coordinator will contact you with additional information.

In addition to our Conservatory which hosts thousands of tropical rainforest butterflies, we also have the Chrysalis Emergence Gallery (where you get to see butterflies emerge from their pupa), Rainforest Reptiles, Spineless giants (insects from the rainforest), Tropical Waters (rainforest aquatic life).

The movie is a little over 14 minutes long and is a 3D film about the remarkable journey of the Monarch Butterfly’s yearly migration!

Visit times can vary, but we recommended allowing a minimum of 1.5 hours for your visit to our exhibits.

Our conservatory offers a remarkable “Rainforest Experience” that is teeming with life! The temperature inside the conservatory hovers around 80 degrees and humidity is roughly 80%. Please dress accordingly.

We ask that our guests not touch the butterflies, as they are extremely fragile and not meant to be handled in any way.  However, should a butterfly land on you by choice, anywhere other than your hands, that is perfectly fine.

Yes! Our exhibits provide a multitude of photo opportunities. Tripods are NOT permitted in our Conservatory, however monopods are welcome.

Parking is free throughout the complex.

Yes, we offer hearing assistance devices for people with and without hearing aids. Please inquire at our Guest Services desk.  A valid photo ID is required for all rentals.

Yes, our 3D film has closed captioning available in English, Spanish and French. Please let our Theater Attendant know if Closed Captioning is needed and we will be happy to accommodate you.

Yes, Butterfly Wonderland has a limited number of wheelchairs available on a first come, first serve basis. Wheelchairs are located at the Guest Services desk.  A valid photo ID is required for all rentals.

Butterfly Wonderland is in accordance with the Americans with Disabilities Act and permits services animals in the facility. Please refer to code 11-1024 “Service animals: rights of individuals with disabilities; violation; classification definitions” within Arizona State Legislature. The state of Arizona only recognizes dogs and miniature horses as service animals. Service animals must always be under the control of the owner and should remain on a leash or harness. Butterfly Wonderland reserves the right to disallow a service animal from entering the building or certain areas within, as defined in code 11-1024.

Strollers are permitted in the building, apart from the Conservatory (due to USDA regulations). There is a designated “stroller parking area” where strollers can be kept while guests visit the Conservatory.

Outside food is not permitted in Butterfly Wonderland, apart from formula or snacks for individuals with food allergies. The Butterfly Cafe practices strict food safety guidelines to bring the safest, highest quality menu offerings to Butterfly Wonderland.

Yes, our Butterfly Café offers a variety of hot food items, yummy sandwiches and salads, snacks and drinks!

Restrictions include, but are not limited to, the items listed below:

• Strollers
• Flowers or other plant material
• Food or drink (water is permitted)
• Photography tripods
• Recreational devices with wheels, such as Segways, skateboards, hover boards, balance boards, scooters, inline skates, or shoes with built-in wheels.
• Pets or other animals, except for approved service animals as defined in AZ code 11-1024. Service animals must always be under the control of the owner and should remain on a leash or harness. Butterfly Wonderland reserves the right to disallow a service animal from entering the building or certain areas within as defined in code 11-1024.
• Any other items that are determines as suspicious, harmful, unsafe, or disruptive.

Butterfly Wonderland does not provide lockers for guest use.

Yes, we have guest Wi-Fi. Log in credentials are located at our Guest Services desk.

If you have lost an item, please visit the Guest Services Desk in the lobby and someone will be able to assist you.

Butterfly Wonderland is a smoke free facility. Smoking any tobacco products or electronic cigarettes is strictly prohibited.

Yes we do! Our Butterfly Treasures Gift Shop offers a plethora of themed gifts and handmade items available for purchase.

For information on Field Trips and School Groups please visit the following page https://butterflywonderland.com/field-trips/ or email us at Education@butterflywonderland.com

From weddings to birthday parties, holding your special event at Butterfly Wonderland will provide a unique experience and lasting memories. Please send your inquires to groups@butterflywonderland.com or call our Groups Coordinator at 480-800-3000 ext 206.

Thank you for your interest!

Please visit the following page for information on employment opportunities:

https://butterflywonderland.com/employment/

For Volunteer opportunities, please visit this page:

https://butterflywonderland.com/volunteer-at-butterfly-wonderland/