Butterfly Wonderland is Temporarily Closed to Visitors

In response to the ever-changing COVID-19 situation, Butterfly Wonderland has temporarily closed to the public. Butterfly Wonderland will reopen when the situation has improved and it is deemed safe to do so.

Since opening, Butterfly Wonderland has become a favorite destination for many and plays an important role for guests to learn about the rainforest and the fascinating creatures that live there, including the magnificent butterfly. A visit to Butterfly Wonderland presents the perfect opportunity to enjoy rich educational experiences and share time with family and friends. We look forward to reopening at a future date and welcoming visitors back to Butterfly Wonderland.

All pre-purchased, unused admission tickets will be honored for up to one year once Butterfly Wonderland re-opens. There is no need for guests to contact Butterfly Wonderland to change the admission date on their tickets.

Right now, the safety and health of our team members and animals is our principal focus and priority. The welfare and care of all animals will not be compromised, and they will continue to receive 24/7 attention under the watchful eyes of both the animal care and animal health teams. We will continuously look after the health, safety, and nutritional needs of all our beloved animal ambassadors.

Meanwhile, our community is looking for calm in these unsettling times. We hear time and again of the incredibly peaceful effects our butterflies and serene surroundings bring. We also know that families who are spending more time at home are looking for ways to escape back into the fun and educational opportunities Butterfly Wonderland provides. We invite you to stay connected to us as we virtually bring Butterfly Wonderland to the community through “Your Rainforest Adventure…At Home” on our social media channels and website. Look for incredible educational programming and an abundance of photos and videos of our treasured butterflies, insects and reptiles while we ride out this tumultuous unprecedented time together.

And though you and your family may not be able to visit Butterfly Wonderland now, there is a way you can show your support of Butterfly Wonderland during the closure. Consider participating in our 2 Tickets To Go program. With 2 Tickets To Go, guests purchase two General Admission Tickets now that are valid for admission “to go” to Butterfly Wonderland any day after we re-open for up to one year. The purchase of 2 tickets today helps us continue to fulfill our mission to create an appreciation of nature through conservation and education about butterflies and our rainforest. Your support today of Butterfly Wonderland will help us maintain our standards of care for all our species during the mass uncertainty surrounding us all.

Thank you for your support. Stay safe and healthy, and we hope to see you again soon.

What are your operating hours?

Butterfly Wonderland is open 365 days a year. Click here for current operating hours

How much is the cost of admission and what does my ticket include?

Please click Here for current pricing  or call us at 480-800-3000.  Admission includes all day access to all the exhibits within Butterfly Wonderland. You may exit and re-enter as often as you would like throughout the day.

Am I allowed to leave Butterfly Wonderland and return to finish my visit?

Yes, you may exit and re-enter the facility throughout the day to enjoy the restaurants, shops, and entertainment at Arizona Boardwalk.  Please ask a team member to stamp your hand before exiting.

Do my tickets ever expire?

All tickets are valid for ONE year from the date of purchase. The date of purchase can be found on the front of your ticket.  Tickets are not refundable.

Is there a military discount available?

Yes, a military discount is available for all active service men and women with a valid ID.  Please present ID at Butterfly Wonderland ticket window to receive discount.

Do you offer a group rate?

Yes, we offer group rates. Click Here to complete our Group Reservation Request Form. Once your reservation form is received, our Groups Coordinator will contact you with additional information.

What else is there to see/do at Butterfly Wonderland?

In addition to our Conservatory which hosts thousands of tropical rainforest butterflies, we also have the Chrysalis Emergence Gallery (where you get to see butterflies emerge from their pupa), Rainforest Reptiles, Spineless giants (insects from the rainforest), Tropical Waters (rainforest aquatic life).

How long is the movie and what is it about?

The movie is a little over 14 minutes long and is a 3D film about the remarkable journey of the Monarch Butterfly’s yearly migration!

How long does it take to get through the facility?

Visit times can vary, but we recommended allowing a minimum of 1.5 hours for your visit to our exhibits.

What is the climate like inside the Conservatory?

Our conservatory offers a remarkable “Rainforest Experience” that is teeming with life! The temperature inside the conservatory hovers around 80 degrees and humidity is roughly 80%. Please dress accordingly.

Can I touch the butterflies?

We ask that our guests not touch the butterflies, as they are extremely fragile and not meant to be handled in any way.  However, should a butterfly land on you by choice, anywhere other than your hands, that is perfectly fine.

Can I take pictures?

Yes! Our exhibits provide a multitude of photo opportunities. Tripods are NOT permitted in our Conservatory, however monopods are welcome.

What is the cost for parking?

Parking is free throughout the complex.

Do you offer hearing assistance for the hearing impaired?

Yes, we offer hearing assistance devices for people with and without hearing aids. Please inquire at our Guest Services desk.  A valid photo ID is required for all rentals.

Is the 3D movie close captioned?

Yes, our 3D film has closed captioning available in English, Spanish and French. Please let our Theater Attendant know if Closed Captioning is needed and we will be happy to accommodate you.

Do you have Wheelchairs?

Yes, Butterfly Wonderland has a limited number of wheelchairs available on a first come, first serve basis. Wheelchairs are located at the Guest Services desk.  A valid photo ID is required for all rentals.

Are Service Animals permitted in the facility?

Butterfly Wonderland is in accordance with the Americans with Disabilities Act and permits services animals in the facility. Please refer to code 11-1024 “Service animals: rights of individuals with disabilities; violation; classification definitions” within Arizona State Legislature. The state of Arizona only recognizes dogs and miniature horses as service animals. Service animals must always be under the control of the owner and should remain on a leash or harness. Butterfly Wonderland reserves the right to disallow a service animal from entering the building or certain areas within, as defined in code 11-1024.

Can we bring a stroller?

Strollers are permitted in the building, apart from the Conservatory (due to USDA regulations). There is a designated “stroller parking area” where strollers can be kept while guests visit the Conservatory.

Can we bring food inside the building?

Outside food is not permitted in Butterfly Wonderland, apart from formula or snacks for individuals with food allergies. The Butterfly Cafe practices strict food safety guidelines to bring the safest, highest quality menu offerings to Butterfly Wonderland.

Do you have food and drink for purchase?

Yes, our Butterfly Café offers a variety of hot food items, yummy sandwiches and salads, snacks and drinks!

What items are prohibited in the Conservatory?

Restrictions include, but are not limited to, the items listed below:

  • Strollers
  • Flowers or other plant material
  • Food or drink (water is permitted)
  • Photography tripods
  • Recreational devices with wheels, such as Segways, skateboards, hover boards, balance boards, scooters, inline skates, or shoes with built-in wheels.
  • Pets or other animals, except for approved service animals as defined in AZ code 11-1024. Service animals must always be under the control of the owner and should remain on a leash or harness. Butterfly Wonderland reserves the right to disallow a service animal from entering the building or certain areas within as defined in code 11-1024.
  • Any other items that are determines as suspicious, harmful, unsafe, or disruptive.

Do you have lockers?

Butterfly Wonderland does not provide lockers for guest use.

Do you have Wi-Fi?

Yes, we have guest Wi-Fi. Log in credentials are located at our Guest Services desk.

Do you have a Lost and Found?

If you have lost an item, please visit the Guest Services Desk in the lobby and someone will be able to assist you.

Is there a smoking area at Butterfly Wonderland?

Butterfly Wonderland is a smoke free facility. Smoking any tobacco products or electronic cigarettes is strictly prohibited.

Do you have a gift shop?

Yes we do! Our Butterfly Treasures Gift Shop offers a plethora of themed gifts and handmade items available for purchase.

Where can I find information about Field Trips & School Groups?

For information on Field Trips and School Groups please visit the following page https://butterflywonderland.com/field-trips/ or email us at Education@butterflywonderland.com

Can I host a special event at Butterfly Wonderland?

From weddings to birthday parties, holding your special event at Butterfly Wonderland will provide a unique experience and lasting memories. Please send your inquires to groups@butterflywonderland.com or call our Groups Coordinator at 480-800-3000 ext 210.

I would like to work or volunteer at Butterfly Wonderland. How do I apply?

Thank you for your interest!

Please visit the following page for information on employment opportunities:

https://butterflywonderland.com/employment/

For Volunteer opportunities, please visit this page:

https://butterflywonderland.com/volunteer-at-butterfly-wonderland/